At OneBeacon®, we are committed to making it easy to do business with us. That includes offering options for paying premiums, like automatic installment payments and online or telephone payments. Read on to learn more about your options or to sign up for electronic funds transfer (EFT) program.

Direct Billing Payment Options

For your convenience, OneBeacon offers several ways to pay your premium.


Pay your annual premium or make another one-time payment via eCheck. Register to sign up for online payments. Your policy number and producer code, located on your invoice, as well as your zip code are needed to set your policy/policies up for payment. Returning policyholders can log in with the email address and password used to create their account.

Policyholders also can sign up for automatic installment payments via OnTime®, our electronic funds transfer program. You select the date you want us to deduct your payment from your checking account and we do the rest. Sign up for OnTime® and provide necessary information.

By Mail

Send your check, along with the remittance stub, to the address printed on your bill. If you don't have the remittance stub, please write your policy number on your check and mail it to:

OneBeacon Insurance Group
Box 371871
Pittsburgh, PA 15250-7871

By Phone

Call 877.624.7775 between 8 a.m. and 5 p.m. ET Monday - Friday and provide your checking account information to our customer service representative.

Agency Bill Accounts

By Phone

OneBeacon producers may contact our Service Center toll-free with questions related to agency bill accounts.

Call 888.248.5788 between 8 a.m. and 5 p.m. ET Monday – Friday.